UIC Alaska

Infrastructure Systems Administrator

Position Type
Location : Location
Minimum Clearance Required
Travel Requirement


Infrastructure Systems Administrator 


Bowhead seeks a Infrastructure Systems Administrator to join our team in Dahlgren, VA. The Infrastructure Systems Administrator will serve as an expert for the V53 Branch Lab Engineering, Integration & Operations.



  • Identifying performance problems and malfunctions, addressing systems and equipment problems, performing hardware checks using the necessary testing tools and maintaining hardware.
  • Responsible for ensuring that the support and management of large scale messaging and collaboration environments and tools are maintained to the highest standard with maximum levels of productivity and efficiency.
  • Proper installation and rack mounting of equipment, including adds and moves
  • Upgrading and configuring BIOS, firmware, drivers, and other software
  • Imaging and initial configuration of various types of equipment
  • Installation and configuration of server components and modules
  • Troubleshoot hardware, infrastructure issues and repairing/replacing failed parts
  • Processing returns for products under warranty
  • Escorting vendors when required
  • Manage and complete trouble tickets
  • Tracking infrastructure usage and availability, including space and power
  • Work closely with Facilities team on HVAC and power issues
  • Maintaining diagrams and inventory of equipment and assets
  • Lifecycle management of support center hardware, including recycling and sparing
  • Creating and revising SOPs for infrastructure maintenance and tasks


  • NAS/SAN experience with NetApp, EMC VNX, Synology and QNAP technologies
  • Experience with VMWare
  • Experience with backup software with EMC Networker
  • Relevant certifications
  • Experience in building high-availability solutions
  • Knowledge of IP networking
  • Relevant experience in a support center
  • Experience with a variety of different hardware platforms
  • Proficient in hardware configuration and troubleshooting, including RAID
  • Familiar with common software tools and protocols, including DNS, DHCP, etc.
  • Project management skills and managing projects
  • Self-motivated, team player
  • Heavy focus on organization and consistency
  • Familiar with shipping and receiving
  • Excellent written and oral communication
  • Must be able to lift about 50 pounds as needed
  • 5 years hands on experience in Infrastructure System Administration of on premise/virtualized solutions
  • Experience in Windows and Linux
  • Experience in NetApp, NAS/SAN

Physical Demands:

  • Must be able to lift up to 15 to 25 pounds 
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically


SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Secret level.  US Citizenship is a requirement for Secret clearance at this location.


In accordance with Executive Order 14042:  Ensuring Adequate COVID Safety Protocols for Federal Contractors, candidates should be aware that they may be required to have received or be willing to receive the COVID-19 vaccine by date of hire.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed