Bowhead seeks a Field Service Representative to support the NIWC LANT PMES (Program Manager Equipment Support) contract headquartered in Quantico, VA. Positions also available in Jacksonville, NC / San Diego, CA / and Okinawa, JA. The Field Service Representative will provide training and maintenance support to users for systems located within the contiguous United States (CONUS) and outside the contiguous United States (OCONUS).

• Demonstrate knowledge of and support solutions, both mechanically and technically (for example: Electronic Warfare systems) associated with implementation and troubleshooting to assist with deployed solutions installation activities such as system setup, configuration, functional check-out, fault identification, system conditioning as well as de-installation of equipment as needed.
• Provide critical communication from field users, specifically informing the applicable Program Analyst and Lead and Contracting Officer’s Representative (COR) within 24 hours of any incidents that involve fielded equipment and/or FSR personnel.
• Provide support to the FMF to conduct scheduled (quarterly) and unscheduled (as needed) preventative maintenance on the systems and communicate status to the applicable team responsible for sustainment of the system.
• Conduct operator and maintainer training of fielded solutions to identified USMC personnel in CONUS and OCONUS locations, as required at the direction of leads, typically in support of program office schedules or requested from Commands.
• Provide continuous logistics support to the Government for support of inventory management at various locations and parts ordering to maintain equipment readiness. Activities include, but are not limited to, assessing physical location of equipment, responding to data calls, and updating the Responsible Officer, Logistician or other Government representative of any identified changes to equipment status.
• Provide FSR support for OCONUS deployments in accordance with United States Central Command (USCENTCOM) deployment requirements per the USCENTCOM Individual Protection and Individual Unit Deployment Policy.
• Provide new equipment training to provide a working knowledge of fielded solutions, specifically electronic warfare systems, and is responsible for coordination and delivery of new equipment training to MEF forces, to include schedule and planning activities, conduct onsite or virtual training as directed by the Government, collect feedback from attendees and incorporate updates into training products.
• Participate as a member of an equipment fielding and installation team by facilitating the coordination of fielding efforts, traveling to fielding locations, and supporting the inventory and issue process.
• May advise equipment users on redesign to solve unique operational deficiencies; plans approach and conducts various experiments to develop equipment or systems characterized by (a) difficult performance requirements because of conflicting attributes such as versatility, size, and ease of operation; or (b) unusual combination of techniques or components.
• Arranges for fabrication of pilot models and determines test procedures and design of special test equipment.

• Associate degree in Engineering Technology, math, or science; or Formal electronics training from: Technical School, or Class A or B military school in electronics or communications; or four-year electronics apprentice program; or High School diploma or GED.
• Twelve (12+) years with degree/formal training or fourteen (14+) years with HS/GED of practical experience to include: design, preparation and modification of engineering documents, and drawings.
• Individual shall have notable experience performing one or a combination of the following duties: prepares designs and specifications for various complex equipment or systems (e.g., a heating system in an office building, or new electronic components such as solid state devices for instrumentation equipment); plans approach to solve design problems; conceives and recommends new design techniques; resolves design problems with contract personnel, and assures compatibility of design with other parts of the system; designs and coordinates test set-ups and experiments to prove or disprove the feasibility of preliminary design; uses untried and untested measurement techniques; and improves the performance of the equipment.
• Individual shall be capable of independently planning and accomplishing complete projects or studies of broad scope and complexity or serving as an expert in a narrow aspect of a particular field of engineering, e.g., environmental factors affecting electronic engineering.
• Individual may supervise or train and be assisted by lower-level technicians. Completed work is reviewed for compliance with overall project objectives.
• Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Physical Demands:
• Must be able to lift up to 25 pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend, and squat periodically

SECURITY CLEARANCE REQUIRED: Must be able to maintain a security clearance at the Secret level. US Citizenship is a requirement for admission to this location. 

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