UIC Alaska

NEN Analyst

Information Technology
Location : Location
Minimum Clearance Required
Travel Requirement




Bowhead has a job opening for a NEN Analyst in Dahlgren, VA. The NEN Analyst will provide customer support and technical assistance to users of a specific organization at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). 


  • Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Specific support consists of troubleshooting hardware, software, and network related issues.
  • Assist users with data migrations whenever the user's system is Tech Refreshed.
  • Monitor the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.
  • Provide public folder management support (e.g., permission and administrator roles).
  • Provide share drive management including administrative responsibilities, training content managers, and configuration management duties.
  • Maintain and develop IT related procedures required to support the organization.
  • Provide support to Information Management/Information Technology/and Information Assurance related data calls required of the Department Information Officer (DIO).
  • Provide input for the preparation of a monthly progress and status report.


  • High School diploma or equivalent with 2-5 years of professional experience in a related field
  • Knowledge of NMCI policies, procedures, terminology, operations, and Enterprise Processes is preferred
  • Must possess the ability to multi-task and teach or assist others with NMCI related issues
  • Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
  • Ability to communicate effectively with all levels of employees and outside contacts
  • Strong interpersonal skills and good judgment with the ability to work alone or as part of a team

Physical Demands:

  • Must be able to lift up to 10-15 pounds 
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed