Ukpeaġvik Iñupiat Corporation (UIC) is recognized as one of Alaska’s leading companies with over 4,000 employees nationwide.  As a proud Alaska Native Corporation, our success brings growth and benefits to our over 3,000 Iñupiat shareholders.  The size and diversity of our operations means we have a broad variety of career opportunities. We recruit only qualified people looking to join a workforce characterized by strong leadership, competent and hard-working staff, a superior work environment with a focus on career development, and great wages and benefits.

JOB SUMMARY
Under the direction of the Vice President of Shareholder Services, the Stock Manager will lead and oversee the Stock Department team by providing a high level of administrative support and excellent customer service to UIC shareholders.  This position is based at the Corporate headquarters in Utqiaġvik, Alaska.

ROLES & RESPONSIBILITIES
The Stock Manager is responsible for the following:

• Provides managerial oversight to ensure stock department services and programs are efficient and effective; designs and implements new programs and processes to better assist shareholders with stock related issues.
• Administers, supervises, and directs the activity of the stock department staff to ensure the accomplishment of UIC’s mission, vision, and goals pertaining to shareholder and stock services; this includes setting goals and objectives for the stock department employees and evaluating the employees performance annually.
• Directs and supervises the overall operations of the stock department by proactively identifying operational risks & issues. Develops and implements solutions accordingly.
• Responsible for maintenance of shareholder records; encourages and guides the stock department to work closely with shareholders to continuously update their records and UIC stock information.
• Prepares direct and/or confidential written correspondence to address shareholder inquiries.
• Liaises the correspondence and communication between shareholders and VP of Shareholder Services; works closely with executive management to address, monitor, and successfully resolve a wide variety of shareholder issues.
• Reviews and approves all Class B enrollment applications; provides recommendations for all Class B applications.
• Provide excellent customer service to shareholders via in-person, phone or mail, daily.
• Notarize documents for shareholders upon request.
• Supports executive management for annual shareholder meetings; including but not limited to: Class B enrollment, overseeing elections, proxy solicitations, proxy entry, and generating content for corporate publications such as final election results.
• Oversee proxy, data entry and leads coordination of annual meeting mail-outs.
• Manages the transfer shares and Class B stock in database upon BOD approval.
• Leads the Stock team with annual meeting projects including registration.
• Oversees the project of dividends and tax disbursements.
• Enter and maintain shareholder data in shareholder database.
• Recruit, train, and retain Stock team members as needed.
• Other duties as assigned.

• Must have strong knowledge and understanding of the Iñupiat culture. The ability to read, write and speak the Iñupiat language is preferred.
• Excellent communication skills both in writing and verbal.
• Highly organized, detail oriented individual with the ability to multi-task.
• Proficient with Microsoft Office Suite of Applications.
• Ability to perform basic math functions.
• Maintain high level of confidentiality.
• Knowledgeable in Alaska Native Claims Settlement Act (ANCSA), and relevant Alaska Statutes related to ANCSA stock.

EDUCATION

• High School Diploma or equivalent.
• Bachelors Degree

Note: Years of applicable experience may be accepted in lieu of a bachelors degree

EXPERIENCE

• Four or more years working with ANCSA Stock or ANCSA Shareholder relations in an Alaska Native organization.
• Experience developing Shareholder reports & briefings.

CERTIFICATE(S) / LICENSE(S)

• Must be a Notary Public or willing to obtain certification within 6 months.

• Must have the ability to work autonomously with limited supervision.
• Must be able to operate in a fast-paced environment with frequent interruptions.
• Must be able to manage tight deadlines with composure, accuracy, and decisiveness.
• Must be able to respond to crisis or challenging situations with poise and professionalism.
• Must be able to respectfully engage with shareholders in a patient and professional manner.

#L1-WW1

#LI-WW1