USER SECURITY/GMT HELP DESK ANALYST (BDOS)
Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State contract in Washington, DC. The User Security/GMT Help Desk Analyst will be responsible for establishing, updating and deactivating user accounts, assign and update system roles in accordance with GTM/EX policies and maintain user access request documentation to include the verification of training completion and be responsible for auditing and reporting on user account activity.
ServiceNow & GTM Next experience is preferred
Intermediate to advance level of MS Office Suite software (e.g., Word, Excel, Outlook, PowerPoint, and Teams.
Must have excellent verbal, written, communication and presentation skills.
Physical Demands:
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for this contract.
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