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Sustainment Field Engineer

ID
2025-22431
Category
Information Technology
Location : Location
US-VA-Fort Eustis
Minimum Clearance Required
Background Investigation
Travel Requirement
50% - 75%

Overview

Bowhead is seeking a Sustainment Field Engineer to be responsible for previously fielded ECP classrooms with installed technology to ensure full functionality and operability at various government facilities for our Army customer. You will additionally be responsible for on-site coordination with the client’s representative. You may be tasked with assuming a Sustainment Lead Installation team member role, situationally dependent, and providing training to more junior installation and sustainment team members.


The Sustainment Field Engineer will assess functionality, repairability, and warrant status of equipment currently installed. The Installation Field Engineer will have strong knowledge of classroom functions and equipment requirements.

Responsibilities

• Identify/troubleshoot and resolve classroom IT/AV equipment issues.
• Monitoring sustainment tickets across ECP classrooms to ensure timely completion IAW task order terms and conditions.
• Perform on-site user level maintenance/parts replacement of classroom AV equipment within 24 business hours.
• Perform preventive maintenance of installed TRADOC ECP classroom AV equipment.
• Assist on-site Government personnel with the daily operation of classroom AV equipment.
• Evaluating operational systems and facility infrastructure to ascertain and improve operational efficiencies.
• Develop installation plans and optimizing resource allocation.
• Create/update drawings in VISIO
• Planning and coordinating infrastructure and equipment maintenance schedules and activities.
• Coordinating, overseeing and accomplishing installation of required equipment, cables, computer systems and associated facilities activities.
• Ensuring compliance with relevant regulations, building codes, and health and safety standards.
• Preparing reports and compliance documentation.
• Install indoor fiber optic cable in large military structures
• Run, terminate, and test low voltage copper cable
• Organizing, dressing and labeling cables to industry standards
• Perform drywall, wood, and concrete masonry firewall penetrations
• Test and troubleshoot a variety of cable types
• Maintain cleanliness and safety on job site
• Determine solutions to any problems and issues that are preventing the Ethernet or fiber optic systems from performing optimally
• Provide support and direction to technician helpers

Qualifications

• Bachelor's degree in mechanical, electrical, or industrial engineering preferred or additional experience in lieu of degree.
• Must be able to travel 70-80 percent of the time. Telecommute during none travel times
• At least 10 years of experience as an Audio-Visual Installation technician or in a similar role.
• Experience with AutoCAD, VISIO and MS Office preferred.
• Knowledge of the system integration process and operating principles.
• Knowledge of relevant equipment coding requirements.
• Good verbal and written communication skills.
• Troubleshooting and problem-solving skills.
• Project management skills.
• Possess a valid state issued driver’s license.

 

SECURITY CLEARANCE REQUIREMENTS: Currently there is no security clearance requirement. The successful candidate must successfully pass a T1 investigation. US Citizenship is a requirement at this location.


Physical Demands:
Typical office environment with no unusual hazards, occasional lifting to 80 pounds, kneeling, standing and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.

 

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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/AA/M/F/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here.

All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

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