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Medical Clerk - Patient Administration Division (PAD)

ID
2025-22959
Category
Admin/Office Support
Location : Location
US-TX-San Antonio
SCA Hourly Rate
USD $25.00/Hr.
Clearance Level Must Be Able to Obtain
N/A
Minimum Clearance Required
N/A
Travel Requirement
N/A

Overview

Medical Clerk - Patient Administration Division (BAMC 2025-22959):

 

Bowhead seeks a Medical Clerk to support the Patient Administration Division (PAD) at the Brooke Army Medical Center (BAMC) in San Antonio, TX. The Medical Clerk selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures within BAMC at Fort Sam Houston, TX.    

 

Support Hours: Sunday through Saturday, 24/7 coverage. The schedule will consist of three 12-hour shifts and one 4-hour shift per week.

Responsibilities

Essential functions will include: 

  • Greet and receive visitors and provide assistance as appropriate.
  • Answer telephone calls, take detailed messages and/or direct calls to appropriate office staff members, and schedule appointments as needed.
  • Transmit, receive, and acknowledge documents, electronic mail, and telephonic messages, and deliver time-sensitive information to appropriate office staff members. Use and manage communication pager and/or intercom system to page staff members.
  • Prepare and review a variety of correspondence and/or reports for clarity and completeness, as well as grammatical and procedural accuracy.
  • Address and mail documents, send and receive faxes, conduct filing, make copies, scan documents, collate, and bind materials for reports and/or distribution.
  • Prepare and maintain suspense logs, spreadsheets, and automated files as required by local policy or Division, Department, Branch, or Section Chief. Maintain a current on-call listing, alert rosters, and directories for designated offices and/or agencies.
  • Maintain administrative calendar, schedule conferences and meetings, and provide reminders to specified individuals regarding assigned commitments.
  • Collect, sort, and deliver incoming correspondence, and deliver outgoing correspondence to the designated distribution center. Generate and format reports, forms, and listings. Maintain designated forms in stock for office utilization.
  • Assist in establishing travel arrangements in accordance with appropriate travel regulations and assist in preparing travel orders and/or vouchers.
  • Prepare routine and advanced correspondence including letters, memoranda, and reports.
  • Maintain accurate records in accordance with BAMC, The Joint Commission (TJC), and departmental directives.
  • Operate a variety of computer software packages (Microsoft Office, Word, Excel, and PowerPoint) including military-specific computer programs (as required).
  • Complete all required initial and annual training in accordance with hospital policy.

Qualifications

  • A high school diploma or equivalent is required at a minimum in addition to at least two (2+) years’ experience in a hospital administrative environment.
  • Administrative experience in a government and/or hospital setting highly desired.
  • Intermediate level computer/PC knowledge required including Microsoft Excel, Outlook, Word and PowerPoint.
  • Must be able to work in a fast-paced, deadline driven office environment where privacy and confidentiality is critical while working alone and in teams to ensure mission success.
  • Must be able to pass a pre-employment physical and provide proof of TDAP and Influenza vaccinations prior to employment and update as required.

 

Physical Demands:

  • Must be able to lift up to 25 pounds
  • Must be able to stand and walk for prolonged amounts of time
  • Must be able to twist, bend and squat periodically

  

SECURITY CLEARANCE REQUIREMENTS: There are currently no Security clearance requirements however qualified candidates must be able to successfully obtain a NACI check to gain access to the facility. Bowhead retains the right to change these requirements due to contractual requirements. Due to the location of this work, US Citizenship is a requirement for this location.

 

#LI-KMI

 

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Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

All candidates must apply online at www.uicalaska.com, and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance (https://uicalaska.com/careers/recruitment/).

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

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